Frequently Asked Questions
In this section, you'll find answers to frequently asked questions.
Courier Transport (DA)
- Er det muligt at en chauffør kan afhente en ordre for mig på et lager, hvis jeg giver chaufføren afhentningsinformationen?
- Er det muligt at en chauffør kan afhente noget for mig på punkt (A), hvor jeg ikke er, men jeg er på punkt (B), hvor det skal leveres?
- Kan jeg aflyse en tur uden at betale noget?
- Hvad sker der med mit depositum/reserveret beløb, hvis jeg aflyser turen?
- Kan jeg tage med bilen eller varevognen sammen med mine ting?
- Kan Mover køre mine ting til andre lande?
Courier Transport (EN)
- Is it possible to pick up an order in a warehouse if you give the driver pick-up information?
- Is it possible for the driver to pick something up at point (A), where I am not present, but I am at point (B), where it must be delivered?
- When can I cancel the trip without paying anything?
- What happens with the money deposit/reserved amount if I cancel the trip?
- Can I go with the car, van, or lift along with my stuff?
- Do Mover ship to other countries?
Mover Driver
- I can't find the Intro Videos, what do I do?
- How do I create a profile?
- Does Mover charge for capacity or fuel surcharge?
- What do I do when I have to drive over toll bridges?
- How does parking in big cities take place?
- Do I need an app for my work?