Frequently Asked Questions
In this section, you'll find answers to frequently asked questions.
Courier Transport (DA)
- Hvad koster Movers kurérservice?
- Hvordan bestiller jeg transport?
- Kan jeg følge mine varer på turen?
- Hvad er vores hurtigste kurerservice?
- Er det muligt at køre med i vognen under transporten?
- Kan jeg få hjælp til at bære mine ting?
Courier Transport (EN)
- Is it possible to pick up an order in a warehouse if you give the driver pick-up information?
- Is it possible for the driver to pick something up at point (A), where I am not present, but I am at point (B), where it must be delivered?
- When can I cancel the trip without paying anything?
- What happens with the money deposit/reserved amount if I cancel the trip?
- Can I go with the car, van, or lift along with my stuff?
- Do Mover ship to other countries?
Mover Driver
- How do I enable GPS in the driver app?
- How do I handle your criminal record request?
- I can't find the Intro Videos, what do I do?
- How do I create a profile?
- Does Mover charge for capacity or fuel surcharge?
- What do I do when I have to drive over toll bridges?